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Forms have been the currency of business for many years. Most business processes rely on forms. The concept of a form originated with paper documents intended to collect, store, and present information. Using paper as a medium, the form and the information it contained were inseparable once the form had been filled out. Now, however, with the transition of documents from paper to digital media, the paper based form has become the electronic form.
Digital technology has enabled electronic forms to have the following characteristics:
The form and data both exist in digital format.
The form and data exist separately (different forms can be used to present the same data based on the needs of the end user)
The form can contain intelligence as to how to format the data and even take actions based on the data.
Programs can merge the data and the form to present them on a variety of media (e.g. display on a screen, print on a printer) based on the intelligence contained in the form.
This intelligence can also be used to verify the information being collected by a form.
Electronic forms are playing an increasingly important role in how businesses operate and communicate with their customers.
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